Dragon Ball

Every card is personally curated, inspected and verified before it ships, and our stock is sourced only from authentic TCG wholesalers and resellers. If a card is established as counterfeit or non-authentic on review, it qualifies for a claim under our Return, Refund & Cancellation Policy.

Want to learn what to look for yourself? Read our Fake vs Real guide.

Always. What you see on The Kollektor's website is the exact card you will receive. We document each card individually. No stock images, no stand-ins.

If you still want the exact card shown, ask us before you order.

Minuscule, natural variations are part of collectibles and TCG cards.

Condition labels such as “near mint” or “lightly played” are reasonable commercial assessments of a card's corners, edges, surfaces and print quality. They give you a clear, honest picture of what to expect from each card.

Unless a card is sold as independently graded and certified, minor traits such as centering variance, print lines or factory marks, edge whitening, light surface marks, minor corner wear, foil lines and slight curvature are usual for TCG collectibles. Our Card Conditioning guide describes every conditioning term and category we use, and the Card Centering guide shows how centering is judged.

Prices quoted outside India rarely include the cost of bringing a card home. Ours are landed prices: GST and customs are already taken care of through the right import channels, and every price includes hand packing and free, fully tracked and insured shipping across India.

You also get an experience engineered for collectors, thoughtful and sustainable packaging, better and faster communication channels, and prompt responses whenever you reach out.

We accept UPI, credit and debit cards, and net banking. Payments are processed through authorised third-party payment gateways.

No. Cash on delivery is not available. Because every card is curated and verified before it leaves us, and TCG is a very condition-specific market, we keep all orders prepaid. Please pay online using UPI, a credit or debit card, or net banking.

Yes. 5% GST applies to all our products, and the price shown on the website is all-inclusive, so what you see is what you pay. An invoice is mailed to you for your order.

Got a question about a card? Ask us before you order, we're always happy to help. Message us on WhatsApp at +91 87969 09444, email hello@thekollektor.com or use the contact page. Every message is handled personally by a real person on the team, who will look after you and find the right solution for your needs.

Every order shipped is fully tracked and fully insured. Payments are processed through authorised third-party payment gateways. We do not store credit card numbers or CVV data (see our Privacy Policy).

We sell cards as collectibles, not as investment or financial instruments, and we give no assurance about future market value or appreciation. Value depends on rarity, condition and demand. Learn how rarity and condition shape what a card is worth in our Card Rarity and Card Conditioning guides.

Every order is packed by hand in three layers: a soft inner sleeve guards the surface from minor scratches, a rigid top-loader holds the card's shape, and a sealed outer box absorbs the journey. The box is built to convert into a display frame once the card is out. See our packaging page for more.

Yes. Gift wrapping and a gift note are available on special request. Message us on WhatsApp at +91 87969 09444 or email hello@thekollektor.com with your order number and what you would like.

Shipping is free across India, fully tracked and fully insured. All orders are dispatched within two working days of order confirmation, and you receive a tracking link as soon as your order leaves us.

Delivery from dispatch takes:

• Delhi NCR: 1–2 working days
• Metro cities (Mumbai, Bengaluru, Hyderabad, Kolkata, Pune, Ahmedabad etc.): 3–4 working days
• Tier 2 cities: 4–5 working days
• Rest of India: 5–7 working days

Working days are Monday to Friday. Dispatch and delivery timelines are indicative and can be affected by courier disruptions, weather, incorrect addresses or events beyond our control. We ship within India only for now. See our shipping page for more.

Yes, if you contact us within 1 hour of placing your order. Message us on WhatsApp at +91 87969 09444 or email hello@thekollektor.com with your order number and the new address. Requests made after the first hour may not be possible.

Write to us with your order number and your unboxing video, and we will review it and work out the right resolution. For damage in transit, see the claim rules on this page or the full Return, Refund & Cancellation Policy.

Returns are limited as collectibles vary in condition with prices fluctuating with the market. We do not accept returns for change of mind, a lower price elsewhere, a drop in market value, or minor condition traits.

Claims are considered for an item materially different from its listing, material damage in transit, counterfeit goods, a quantity shortfall, or parcel tampering. They must be raised within 72 hours of delivery with unboxing video proof. Read the full Return, Refund & Cancellation Policy.

Orders may be cancelled only prior to dispatch and subject to operational feasibility. Cancellation requests shall not be accepted once the product has been packed, allocated, labelled, or handed over to a logistics partner for shipment.

The Company reserves the right to decline cancellation requests where internal order-processing activities have commenced.

Returns and refunds are generally not available for change of mind, finding the item cheaper elsewhere, a drop in market value or subjective grading, centering or aesthetic expectations.

Minor condition traits that are customary for collectibles also do not qualify: edge whitening, centering variance, print lines or factory marks, light surface marks, minor corner softness, foil lines or roller impressions, slight curvature that does not affect playability or integrity, and age-consistent wear in older or vintage cards. This applies unless the card was sold as independently graded, certified or guaranteed “mint”.

We consider claims where a clear and material issue is shown: an item materially different from its listing, material damage demonstrably caused in transit, counterfeit or non-authentic goods established on review, a quantity shortfall, or demonstrable parcel tampering before delivery.

We cannot accept a claim if, after delivery, the item was altered, re-sleeved, submitted for grading, re-packaged, resold or otherwise used, or handled in a way that does not meet reasonable preservation standards. We also cannot accept a claim that was not reported within the claim window.

Raise your claim within 72 hours of delivery. Include your order number, clear high-resolution video of unboxing and photos of the item, photos of the inner and outer packaging, and a short written explanation.

For transit damage, you also need a continuous, unedited unboxing video. We highly recommend recording it from the very first moment you open the parcel, so we can help you in the best possible way. Claims without adequate evidence may be rejected.

We review each claim in good faith, and may re-authenticate a card's condition or ask for independent verification. If we accept the claim, the remedy depends on its nature and severity. It can be a replacement (subject to availability), store or wallet credit, a partial refund, a full refund, or another suitable remedy. Unless the fault is ours, approved return shipping costs are borne by the customer.

We can reject claims we reasonably believe are fraudulent, manipulated, repetitive, coercive or unsupported by evidence. Repeated abuse may lead to account suspension or restriction, in addition to any other remedies available under law.

Approved refunds are initiated within a 2–7 working days window. When the money reaches you depends on your bank, payment gateway or card issuer, which we do not control.

Message us on WhatsApp at +91 87969 09444 or email hello@thekollektor.com with your order number and any photos. You can also use the contact page, Discord or Instagram.

For any queries related to collaborations message us on +91 81787 52236.